The Mac Experience in Business & Home: Help, Tips, Discussion & Radio Show Notes

So you’ve changed ISPs, tested out multiple email hosting services, and have finally settled into a small series of email addresses that you are going to stick with for awhile. Apple’s Mail.app stores all the SMTP servers you’ve used in the past in your preference file and asks what server you want to use for sending email when the default server is unavailable. This is great except for one thing - you’ve got 10 old servers that are useless for sending email still stored in the memories of the software. You’ve long since deleted the old accounts and can’t find discover where these old servers are lurking around. Here are three solutions:

Many of our customers are graphics design firms, advertising and marketing, with the need to send large attachments regularly.  01.com has a new FAQ on using Zimbra hosting to help manage sending large attachment sizes, up to 50MB.

http://faqs.01.com/#24

iPhone arrives on June 29. iPhone features an amazing mobile phone, is the best iPod ever created, and puts the Internet in your pocket with desktop–class email, web browsing, searching, and maps. And iPhone makes it all easy to use with its revolutionary multi-touch user interface. iPhone syncs with your PC or Mac just like an iPod, so organizing your content now will help you start calling, texting, emailing, surfing, listening, and watching even faster when you get your iPhone. Here are a few suggestions to help you get ready:

Prior to installing sync software, prior to various software updates, prior to troubleshooting any problems with your email software, your techs may be, should be! recommending you backup your mail.

A free way to do this with Mail.app in Apple’s OS X 10.4 is here:

http://docs.info.apple.com/article.html?artnum=301239#mail

An almost free way to do it ($10), and do it automatically, scheduled, with Apple Mail as well as Entourage and Thunderbird, is here:

http://homepage.mac.com/minge/emailbackuppro/index.html

This is for users of OnDeckTech’s Zimbra hosting services, however, it also explains how to configure Eudora more generally for other users, who will have to substitute their settings where appropriate.

1. Click on Eudora in the menu bar at the top of the screen then click preferences.
2. Then click “Getting Started” at the left hand side of the screen



3. Change the Mail Server to macsuite.com
4. Change the SMTP server to mail.macsuite.com:587
5. Click “Checking Mail” on the left hand side
   
6. Make sure the mail server reads macsuite.com
7. Make sure “save password” is also selected

I’m not sure who came up with the three-pane system most software mail clients (and some web clients) use, but I’m desperately curious as to what they were thinking. It’s one of those things we don’t normally think about because, well, we’ve just been using it forever and gotten used to it, but how many times have you had to fiddle with that middle divider to get just the right amount of body showing and still be able to see more than a few e-mails. It just doesn’t make any sense to cram two fields that need to be long on top of each other. Enter Letterbox .

If you have more than 1,000 messages sitting around in Mail, you are sure to have noticed things can get a little slow. Here’s a neat tip that really speeds things up in Mail.app!

http://www.hawkwings.net/2007/03/01/a-faster-way-to-speed-up-mail

This involves using Terminal, which should be used with care as it can be potentially hazardous to your system. Be mindful of where there are spaces in the commands.

Enjoy a much faster Mail experience!

From time to time, for a plethora of reasons - we may lose connection with Mail. No, that sentence was not just an excuse to use the word plethora. Your Mail settings may have changed, you could be having issues with your ISP, but regardless of the issue - Mail troubles can be confusing and frustrating. But there’s help!

Under the Window menu in Mail, is a little tool called Connection Doctor. This feature arrived with Mac OS 10.4 “Tiger” , and was designed to diagnose and fix networking issues directly from Mail.

We’ve had reports of some issues from a variety of customers regarding Apple OS X Mail. The issue seems to cause sent messages to occasionally end up in the Drafts folder, and appear as though they have not been sent, though they have. I have done some research to try and find a solution to this, but so far have been unsuccessful. I have noticed in my research, however, that people from all over the Apple community are experiencing the exact same issue with all kinds of different mail services, including Apple’s .Mac Mail. Evidence suggests that this is an existing bug with Mail.app.
Here are some examples:
http://episteme.arstechnica.com/eve/forums/a/tpc/f/8300945231/m/
http://forums.macosxhints.com/archive/index.php/t-57000.html
http://forum.joyent.com/viewtopic.php?id=600

If you’ve tried to configure your free GoDaddy.com domain e-mail address with Apple’s OS X Mail, you’ll find it’s not the most straightforward thing in the world. There’s also not a whole lot of options for support. I recently found settings that work marvelously with Apple’s OS X Mail, and would like to share them here.

Account Type: POP
Incoming Mail Server: mail.yourdomain.com
User Name: full email address
Password: (your password)
Under the Advanced Tab
Port: 110
Use SSL: Not checked
Authentication: password

Outgoing Mail Server: smtpout.secureserver.net
Server port: 80
SSL: not checked
Authentication: Password
User Name: (user name from GoDaddy.com)
Password: (your password)