Archive for the 'Mail' Category

Troubleshooting: Duplicate e-mails created by IMAP

This past week we had a prospective customer putting one of our Zimbra hosting services through the wringer, testing e-mail, calendar and contact synchronization. He noticed when moving e-mail from his inbox to a subdirectory (aka directory or folder), he duplicated e-mail instead of the expected process of “moving” e-mail: copying and deleting.

We traced this anomaly to his testing environment: he had both the Zimbra web interface open and Mail.app. We suspected because they are both active IMAP clients attempting to synchronize their data with the server, organizational changes made in one while the other is also operating may lead to the unintended duplication of some e-mail.

On using Apple’s Mail.app

For those of you who want a better understanding and want to go beyond the basics, there’s amazing depth of features available in Apple’s Mail.app. As of this writing, not updated since last Summer (2005), this site from Sam’s Publishing still has valuable information.

Securing your .Mac email with Apple Mail

Thanks to Rod who e-mailed us with a question tonight from his .Mac account.

“Is there anti spyware for Mac’s availble? I have a 1.67GHz G4 17″Powerbook. The firewall in the Mac OS X 10.4.6 is turned on. Any other suggestions for mac security would be appreciated. ”

While anti-spyware isn’t yet needed for your Mac, there’s plenty you can do to secure your Mac. To start, if you’re using Apple Mail, and have a $99/year .Mac account like Rod, securing your e-mail from potential prying eyes at public wireless access points, and elsewhere, is fairly straight-forward.